Cross-sector, cross-culture, cross-boundary learning is alive and well. My second year at IMD continues to be filled with rich intellectual and creative stimulation. I worked with finance professor Arturo Bris in Advanced Strategic Management (ASM). In this intensive program, 42 participants from 27 countries in 23 industries each clarified how to deal most effectively with a significant business challenge. IMD professors shared innovative tools, frameworks and lenses to analyze unique dilemmas and the extraordinary group learned as much from each other. I was in a panel discussion, Bottom Up Entrepreneurship for Democracy and Development, led by Iqbal Quadir, Director of MIT’s Legatum Center for Development and Entrepreneurship, hosted by IMD’s Evian Group led by international political economy professor Jean-Pierre... more
The Saïd Business School at Oxford University hosted a dynamic Womensphere Summit, “Creating the Future .” 300 participants from around the world joined in dialogue during panel discussions headed by 30 distinguished speakers. I was particularly touched to receive the Inspiration Award recognizing what for me always has come natural: providing support and encouragement to other women and especially for younger women to step into their full authority as leaders. Through the day we discussed many dimensions of global opportunities for women’s leadership. Analisa Balares, CEO of Womensphere, said, “At Womensphere, we believe that by coming together, and by exchanging insight, success models and best practice cases, we can collectively create a much better future, advance women’s leadership in corporations... more
We have been surrounded by a circle of family and friends from the moment my dad had a stroke, through his death, funeral and in the days we’ve been receiving guests since. Each night members of our extended circle of family and friends have prepared beautiful dinners – particularly special ones for Rosh Hashana and Shabbat – and we’ve been joined by anywhere from 30 to over 100 family and friends to eat these meals and share stories. One night my mom asked is it wrong to say we just had a lovely evening? I told her, no, though we are mourning dad being gone – a grief that will continue to hit us in waves – we are blessed to be enclosed in such... more
The best strategic plans and/or state-of-the-art technologies are only as good as the people who actually execute them. Long-established research shows that people yearn most powerfully for human connections. More recent scientific studies using mathematics show that an ability to cooperate is the secret of humanity’s success. So, when we help our leaders and teams know how to engage with a broad stakeholder spectrum we give them tools to reach their greatest potential. Neuroscience research supports that deep relationships with stakeholders are vital to success. Studies show that the combined levels of engagement of your employees and customers have an outsized effect on your performance. Thus, creating and sustaining SRE – multi-directional, emotionally deep, profoundly trusting relationships that unleash people’s... more
I spent my first Fourth of July as an expat living in Switzerland and now I celebrated August 1 the National Holiday of my new country. As I’m at the end of my first year working as Executive-in-Residence at IMD in Lausanne and have become more immersed in my community of Lutry, I am reflecting on the many ways my personal and professional life have been enriched. While I continue to work on how best to engage internal and external stakeholders, my article “How Deeply Engaging Stakeholders Changes Everything” published by Forbes.com, ReWiring Business and Tomorrow’s Challenges was recently picked up by The Jakarta Post and Mexico’s Inversionista. On la fête nationale, after having supper with our wonderful neighbors, the new mayor of... more
On June 24 I gave the closing remarks at the UN Global Learning Managers Forum (LMF) in Turin, Italy on the social responsibility of learning, training and staff development in global organizations. It was an absolutely stellar learning platform: the calibre of content and structure was at the very highest standards to allow for a truly great knowledge exchange among 39 Learning Managers from 35 UN Agencies globally. Before I facilitated a discussion on how they each might best engage their respective internal and external stakeholders, I observed as they shared with each other in various modules on a broad spectrum of important topics. They are at the cutting edge of utilizing new technologies to reach staff throughout the world. While the politics... more
With deepest feelings of love for Mama Albertina Sisulu, we share with the Sisulu family members, the South African nation and freedom loving people throughout the world in the sorrow of her death at age 92 and the joy of knowing the magnificence of who she was. We can envision her joining her husband Tata Walter Sisulu, as being side by side is who they are in life and death. South Africa was blessed to have such fearless yet humble leaders who always served their nation, community and family. We knew and loved them for a very long time: we will cherish and honor their memory. Mama served on our Global Citizens Circle International Advisory Board since its inception. Shortly after... more
An airline company sues an online ticket provider. Fishermen from the Gulf pay a visit to an oil firm in London. An investment brokerage is accused of misleading government. Today’s headlines could be quite different if more companies embraced efforts to engage stakeholders. Why should you care about engagement? More enterprises understand that a broader spectrum of internal and external stakeholders has a direct impact on their core business. Those that have engendered deep levels of engagement – what I call strategic relational engagement (SRE) – are far more successful in shaping that impact to their advantage. Neuroscience research supports experience that profound relationships with stakeholders are vital to business success. Other studies show how employee and customer engagement are intimately... more
Listening to international musicians improvize at the Cully Jazz Festival I thought about the “beautiful music” made through the interactions of 28 senior executives from 19 countries representing 15 industries during the IMD program Advanced Strategic Management. Each ASM participant entered the program determined to design the best solution to a concrete business challenge they faced. They left not only as individuals each with his or her own finely honed action plan, but also as a team of executives who indeed made beautiful music together through helping each other. And, as I led my session first at ASM and then for the full IMD community on the importance of Highly Relational Engagement of Stakeholders – internal and external – for creating long-term value, I also experienced how through our engaged dialogue we too created unique and beautiful music since it is... more
The most profound relationships form and sustain when someone connects deeply and then continues to nurture those connections. At IMD in this last week 300 international leaders gather for a women’s leadership conference, hundreds of executives from virtually every country participate in executive education modules – Advanced Strategic Management ASM, High Performance Leadership HPL and Program for Executive Development PED – for several of which I led sessions. In this same time frame, my school friend of nearly 50 years who has lived, worked and raised her multi-racial, multi-national children, multi-lingual around the world visits our home in Lutry. We share an evening with two friends we’ve known for over 25 years, now respectively the US Ambassador to the UN Geneva and the UN Indpendent Expert on... more